Control A.9.2: Processes for responsible use of AI systems
Set out in writing how the organization makes sure AI systems are used responsibly.
What control A.9.2 asks
Set out in writing how the organization makes sure AI systems are used responsibly.
Why it matters for privacy
Most personal data enters an organization through a system someone bought, not one it built. Responsible use has to cover the bought system and the free tool.
Where the draft lands: the user side of the lifecycle. The abstract applies to organizations that use AI systems. Use is where most of them meet the risk.
Basis for A.9.2: the ISO page 56582 and the ISO/IEC 42001:2023 control record. The public record supports the point at the level of the abstract; the draft text is not public. Operating, monitoring and telling people.
Evidence for control A.9.2
These are the records that turn the control from a statement into something checkable. For control A.9.2 the list is written for an AI system that touches personal data, so a system with no personal data will need a subset.
- Responsible use Documented responsible use process covering approvals, cost including monitoring and maintenance, approved sourcing requirements and applicable legal requirements
- Responsible use Evidence the process applies to internally built and third-party systems
Where control A.9.2 commonly fails
- Staff adopt AI tools without any approval
- Ongoing monitoring cost ignored in adoption decisions
What to do about control A.9.2 before the draft lands
Set a use process: approve the tool, classify the data allowed, prohibit personal data in unapproved tools, and review the use at a fixed interval.
The certificate, if you hold one, is against ISO/IEC 42001:2023. Control A.9.2 is where the privacy work lands, and it is auditable before the draft is published.
Read across from control A.9.2
- Control A.3.3, Reporting of concerns
- Control A.6.2.5, AI system deployment
- Control A.6.2.6, AI system operation and monitoring
- Control A.6.2.8, AI system recording of event logs
← Control A.8.5 | Control A.9.3 →
Open the full index. The public record behind control A.9.2 shows the scope and the lifecycle.
Source for control A.9.2: ISO/IEC 42001:2023, Annex A, retrieved 22 October 2026, at the standards library. The overlay rests on the public 27091 record. Every source.